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CORE VALUES

  • CUSTOMER FOCUSED: We put our client’s interest ahead of our own. We put ourselves in our customer’s shoes when we are making decisions. We focus on building personal, long-term relationships.
  • INTEGRITY: We do what we say we will do and treat people the way we want to be treated. We create trust by acting ethically. We communicate honestly, openly, responsibly, and often. We believe we will be successful if our clients are successful. We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas, or passive-aggressive behavior.
  • COMMITMENT: At Cartswing we guarantee our work. We commit to our customer’s satisfaction and exceeding their expectations. We intend for our customers to achieve their e-commerce goals. We earn the right to do business with our customers by creating value and delivering results.
  • THINK BIG: Being the world’s leading commerce platform requires unrivalled vision, innovation and execution. We never settle — in everything we do, we challenge our ideas of what’s possible in order to better meet the needs of our customers.
  • BUILD KNOWLEDGE TO THRIVE: For marketers who don’t want to be left fumbling around in this new world order, the remedy is to build a greater understanding of the connected consumer and invest in the data sciences that will fuel a future built around that consumer. How? By building knowledge to thrive in this fast-changing world. As Unilever chief marketing officer Keith Weed said at the Cannes Festival of Creativity: “We’ve got to be much more passionate about skills and training,” adding that those who are reluctant to invest in it “don’t want a future in marketing”.

MISSION

  • BETTER SHOPPING EXPERIENCE FOR CUSTOMERS: Here at cartswing our objective is to provide the best and easy to explore user interface where customers and vendors both can execute their respective tasks easily. As we all know, those e-commerce marketers providing shoppers with the best customer experience get all the love, loyalty and comeback. Customer experience will become critically important, and even overtake price and product as key aspects in near future.
  • VAST REACH OF PRODUCTS (LOCAL & GLOBAL) AT YOUR CLICK: Cartswing mission is to accumulate the stock and variety of products from international and local markets and to make these products accessible to its customers at a click. Connecting vendors and customers from different regions is the core mission of cartswing.
  • ULTIMATE EXPERIENCE OF ONLINE DIGITAL WALK AROUND OF SHOPPING MALLS: We are creating a system where we shall be onboarding local vendors like grocery stores in your native areas and shops in old city areas where we all know we can find cheap and quality local products but anxious of going there because of distance, transportation and parking issues. Cartswing will give its customers the access to those products and vendors at a click by taking them onboard. And we shall make sure the quality of products and timely delivery for our valued customers. Meanwhile internationally recognized brands will be accessible at cartswing with loyalty programs and discounted prices, we are on a mission where we are aiming to onboard complete shopping malls at our portal with all the existing shops of that mall. We are working on a feature that can give our customers an ultimate experience of online digital walk around of shopping malls. The feature will build the trust of customers at cartswing and enhance the quality controls. Similarly onboarding local markets with their names and respective shops will enable the customers to find their trusted vendors easily and without going to the mall physically they can order the product at home. The feature is to enable our customers to compare prices nationwide and globally so they will be able to save money and time.
  • ENHANCING THE DELIVERY PROCESS & PRODUCTS QUALITY: Cartswing is all about quality and trust and our mission is to establish such affiliation with our customers where they can be sure of cartswing. We are in endure progression to enhance the delivery process which contain delivery timing and other delivery selections for customers. Furthermore; prime focus of cartswing is the quality of products that are listed at our website and we deliver what you are seeing. “Saving the quality time of our customers with trust in cartswing products and delivery procedure.”
  • CONNECTING VENDORS AND CUSTOMERS ON A CLICK WITH CARTSWING: Mission is to bring the world at cartswing, it’s like you name it you have it. Rapidly crafting a system to connect the world with our valued customers and for that mission an enthusiastic team of cartswing is constantly working to facilitate users.
  • OPPORTUNITY FOR LOCAL VENDORS TO GROW RAPIDLY & REACH CUSTOMERS OF NATIONAL & INTERNATIONAL MARKET: Small firms can successfully compete with global competitors by carving out a niche and making the most of their strengths. By staying connected to customers, being nimble and building strategic partnerships with e-commerce website, they can even up the playing field and continue to dominate their local market. Leading the way to prosperity and happiness with team is the mission of cartswing that is why we believe in the success of our vendors and satisfaction of our customers is the triumph of cartswing. Cartswing wants to provide opportunity to local vendors to introduce themselves to maximum customers nationwide as well as take their products to global markets where they can compete with established brands and achieve milestones by providing quality services and products.

VISION

  • PAKISTAN’s OWN E-COMMERCE MARKET PLACE: Our vision is to take Pakistan into the league where we can be recognized and appreciated for the contribution in promoting e-commerce market place.
  • CUSTOMERS TRUST ON E-COMMERCE WEBSITES IN PAKISTAN: Build a system that can be trusted by customers and vendors as well. Perception of online e-commerce market place in the third world countries is not as pleasing because of the less quality controls from platform provider but our vision is to deliver what is seeing and have zero tolerance for low quality and fake products.
  • EXPORT OF PAKISTANI PRODUCTS AROUND THE GLOBE: The most important task of cartswing is to introduce Pakistani products to the global level and with high quality standards. Our company exists to help merchants sell more. We make every decision and measure every outcome based on how well it serves our customers. Based on the formula of CUSTOMER COMES FIRST we desire to share the positive image and brighter side of Pakistan and Pakistani products to the international market.
  • ALL PHYSICAL BRAND OUTLETS, LOCAL STORES & MARKETS TO BRING THERE E-COMMERCE STORE AT CARTSWING: We aim to the level where we can bring in not only the renowned brands but the local brands, old markets, franchises and malls to the e-commerce market place. All in one window solution is the vision of cartswing. We want to bring in those vendors who are not that much familiar to online marketplace and dealing in old markets but having good volume of sales and number of customers. By giving them the trust they are seeking and making the whole procedure of signing up easier for them, we can accomplish the task.
  • EMPOWERMENT OF OUR YOUTH BY PROVIDING THEM MAXIMUM JOBs & BUSINESS OPPORTUNITIES & INTERNSHIP PROGRAMS: Youth is the backbone of any country and economy, by providing them the opportunities in terms of jobs and business facilitation can be very handy and in return they will be contributing in the growth and enhancement of country’s GDP. Bigger we grow the largest will be the scale of opportunities. We’re honest, transparent and committed to doing what’s best for our customers and our company and our country.
  • POSITIVE CONTRIBUTION IN COUNTRY’s ECONOMY: We constantly push ourselves to be our best, we focus on solutions, and we arrive every day inspired to make an impact through our talents, passion and hard work. Focus will be to contribute positively in the growth of the economy of our country by setting examples for overseas Pakistanis and to encourage them to bring in the investments in Pakistan.

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